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Last Updated: February 8, 2022
This Privacy Policy (herein referred to as “Policy”) governs your access to and use of all parts of the Website or Mobile Application branded as LYOTECH LABS and referring to the domain https://www.lyotechlabs.com/ (herein referred to as “Website”, “App”) and all documents, data, materials or other information made available on the Website.
Please take a moment to read this Privacy Policy along with the Cookies Policy carefully, and note that by using the Website, you are consenting to the collection, storage, processing and transfer of your personal information as described in this Policy.
CONTENTS
We at LYOTECH LABS know and understand how important it is for you to understand how we collect, store, process, share and use your personal data. We respect and protect the privacy of our Customers’ Personal Data in our platform.
The purpose of this Policy describes how LYOTECH LABS collects, processes and manages Customers’ Personal data through the Website and/or App, that are developed to offer LYOTECH LABS services.
By accessing and using the Website, you are consenting and accepting the terms and conditions of this Policy. If you do not agree or consent with the details we require with any aspect of this Policy, you shall at any time withdraw your consent and discontinue the access or use of our Website.
We collect and process your personal information in order to provide and continually improve our products and services, to protect the security of our Customers, as well as to comply with laws and regulations. If you wish to use our Website and gain access to the services we provide, you have to register on our Website and provide us the following information:
Name, surname;
Date of birth;
Gender;
Home address;
Email address;
Phone number;
other information to help Us identify you.
Your Personal data is collected and stored in our Website in order to provide, develop and to enhance our products and services including technical infrastructure, security, compliance, fraud prevention and customer support.
LYOTECH LABS collects your Personal data in the following instances;
We may share your Personal data with selected third pirates, including business suppliers, distributors and subcontractors. We shall never sell or rent your personal data to a third party without the express consent of yours. However, in order to provide our services to you, we shall share your personal data with our trusted and contracted third party service providers or to our group of companies, affiliates or business partners and we ensure that they do not use your personal data for their own marketing purposes. Further, we comply with the applicable data protection legal norms and we shall only share information in the following circumstances:
LYOTECH LABS maintains physical, technical, administrative and procedural safeguards in connection with the collections, storage and disclosure of Customer’s Personal data. We use firewall barriers, encryption techniques and authentication procedures to maintain the security of Customer’s online sessions.
In the event of a Customer signing in his/her account on different devices, LYOTECH LABS shall notify a security alert to confirm and ensure the protection of the Customer’s account.
LYOTECH LABS Customers are requested to protect their account password from unauthorized access to avoid unnecessary authentication issues. In order to circumvent loss, misuse, unauthorized acquisition or alteration of your data, Customers are requested to choose the strongest password and to protect the account privacy data from any third-parties. In the event of unauthorized access, the LYOTECH LABS insists the Customers to notify the Customer support immediately.
Furthermore, LYOTECH LABS does not ensure the security or privacy of data transmitted via email, phone or SMS, till such data reaches the domain of our network, since we have no access to protect such data until it reaches our network domain.
We will process your Personal data as long as any of the above-mentioned data processing purposes or legal basis are still valid. For instance, if you withdraw your consent, we will cease the processing of your Personal data, which has been based on your prior consent.
The retention period of some of your Personal data may vary due to the type of the data and the reason that we have the data in the first place. Consequently, all the information or data collected via technical means such as cookies, web page counters and other analytics tools is kept for a period of up to one year from the expiry of the Cookie policy.
Under certain circumstances, you have rights under data protection laws in relation to your personal data as set out in more detail below;
This enables you to receive copies of your Personal data. We hold about you and to check that we are lawfully processing it. This is also commonly known as a “data subject access request”. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
This enables you to request us to delete or remove personal data where there is no good reason for us continuing to process it. Please note that there may be circumstances where we may be legally entitled to retain your Personal data.
This enables you to object to the processing of your Personal data, which is processed based on our legitimate interests. In the event of such an objection, we will no longer process your personal data, unless we demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defense of legal claims.
You have the right to object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes.
If you request us, we will provide you or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
This Policy is reviewed regularly and updated according to the applicable laws and regulations.
We shall reserve the right to modify, amend or change this Policy from time to time and such update details shall be indicated at the top of this page. When an updated version of this Policy is released and the Customer continues to access our Website, it means that the Customer agrees and consents to the updated content of this Policy.
In the event of any comments, questions, inquiries or complaints regarding this Policy or your rights, please contact us.
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